Privacy Policy

Last Updated: June 2026

At Nafsi Essentials, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase products, or interact with our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Billing and delivery information

  • Payment information (processed securely through third-party payment providers)

Non-Personal Information

  • IP address

  • Browser type

  • Device information

  • Website usage statistics

  • Cookies and tracking data

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Deliver products and services

  • Communicate order updates and confirmations

  • Respond to inquiries and customer support requests

  • Improve our website and customer experience

  • Send promotional offers, newsletters, and marketing communications (with your consent)

  • Detect and prevent fraudulent activities

3. Payment Security

We do not store your full payment card details on our servers. Payments are processed through trusted and secure third-party payment providers that comply with industry security standards.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Improve website functionality

  • Remember user preferences

  • Analyze website traffic and performance

  • Personalize user experiences

You may disable cookies through your browser settings; however, some website features may not function properly.

5. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

We may share information with:

  • Delivery and logistics partners

  • Payment service providers

  • Website hosting and technical support providers

  • Legal authorities where required by law

All third parties are expected to maintain appropriate confidentiality and security measures.

6. Data Retention

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our policies.

7. Your Rights

You have the right to:

  • Access your personal information

  • Request correction of inaccurate information

  • Request deletion of your personal information where legally permitted

  • Withdraw consent for marketing communications

  • Request information regarding how your data is processed

To exercise these rights, please contact us using the details provided below.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of transmission over the internet is completely secure.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of those websites before providing personal information.

10. Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from minors.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page along with the updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Nafsi Essentials

Email: info@nafsiessentials.co.ke

Phone: 254 790 921569

Website: www.nafsiessentials.co.ke

We are committed to protecting your privacy and ensuring a safe and secure shopping experience.